BS Architecture
Tarlac State University
Hi, I’m Jasmine Tolentino, a 22-year-old Filipina, an Administrative Virtual Assistant, and an aspiring Social Media Manager passionate about helping brands shine online. I’m dedicated to turning ideas into impactful digital experiences through strategic content creation and thoughtful online management. In December 2023, I stepped into the virtual assistant world, self-training through online resources to master my craft. I quickly became a Lead Nurture and Admin Assistant, honing my organizational skills and client relations. But I craved more — a space to express creativity and grow. So, I challenged myself with a 30-day Content Creation Challenge and invested in social media management courses to sharpen my skills and build a solid foundation.
My Skills & Strengths:
🔸 Content Creation & Canva Design
🔸 Social Media Management & Analytics
🔸 Lead Nurturing & Client Relations
🔸 Branding & Visual Identity
🔸 Copywriting & Caption Crafting
🔸 Administrative & Organizational Tasks
I value authenticity, growth, and excellence, always striving to deliver results-driven content while continuously learning and evolving. I’m adaptable, detail-oriented, and committed to helping businesses thrive online.
Beyond work, I’m a proud mom, finding inspiration and resilience in parenthood — qualities that fuel my dedication and work ethic.
🚀 Let’s collaborate and bring your brand’s vision to life!
Tarlac State University
Manage a well-organized and up-to-date sales pipeline, ensuring all client interactions and notes are accurately recorded.
Generate innovative ideas, strategies, and scripts to empower the sales team and enhance performance.
Respond promptly to new inquiries within one hour, ensuring timely engagement and follow-up.
Communicate professionally and effectively with clients via email and phone, fostering strong relationships.
Maintain and update clients' calendars to ensure accurate scheduling of appointments and tasks.
Ensure all client and student records are accurate and up-to-date in the database.
Efficiently process trial and sign-up bookings, ensuring smooth client onboarding.
Complete tasks within deadlines, tracking progress in Asana for accountability and transparency.
Assist in creating and scheduling social media content by following client guidelines to maintain brand presence and audience engagement.
Generate insightful reports, presentations, and spreadsheets to review monthly achievements, propose new strategies, and identify solutions to address company challenges.
Performing accurate data entry for payment processing, including post fees, purchase orders, and refunds.
Ensuring all trial bookings and order purchases are correctly recorded in the system.
Maintaining organized and up-to-date records to support financial accuracy and smooth operations.
Recently discovered a talent for creating Canva designs to support studio communications.
Recently discovered a talent in basic video editing.
Developed and maintained a comprehensive understanding of products, services, and competitors to enhance sales presentations.
Retained excellent client satisfaction ratings through outstanding service delivery.
Utilized ATLAS software to manage customer accounts and DASH to process customers' orders.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Listen to customer needs and desires to identify and recommend optimal.
Assist customers and convert sales by taking inbound, outbound, and live chats.
Provide quotes to customers, issue invoices, and manage the onboarding process to ensure a seamless post-purchase experience.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.