Bachelor of Elementary Education
San Mateo Municipal College
I am an aspiring Executive Assistant with nearly two years of experience as a Legal Virtual Assistant, specializing in medical records retrieval. Known for my strong organizational skills, attention to detail, and ability to work independently, I am eager to bring my expertise in managing tasks efficiently to support executives and contribute to organizational success.
San Mateo Municipal College
- I managed and organized medical records for legal cases.
- Obtaining, reviewing, organizing, and maintaining medical records and related documents for legal cases.
- Collaborating with attorneys, paralegals, and clients to ensure that all necessary medical information is accurately and efficiently gathered and presented to support the legal process.
- First point of contact for customers, providing them with exceptional service and support.
- Resolve customer inquiries, issues, and concerns through various communication channels, including phone, email, and chat.
- Handled a wide range of customer interactions, including order issues, product inquiries, and account-related questions, all while maintaining Amazon's high standards of customer satisfaction.
Streamline the process of gathering and organizing critical documentation, ensuring accuracy and confidentiality.
Professional responsible for managing the schedules and communications of key executives in their company.