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Our Lady of Fatima University
I'm a personable, driven, and knowledgeable technical support for telco account with 2 years of experience in providing assistance and guidance to customers. In addition, I have 1 year of experience in providing comprehensive quality control support to my customers. I value customers feedback, which has helped me to be always on top of the team. With my experience and attention to detail, I can help you produce guaranteed customers satisfaction.
Our Lady of Fatima University
Assisting customers to file a warranty replacement for their defective item.
Assisting multiple customers via chat. Resolving customers concerns in a timely manner in order to satisfy their needs.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products & services by developing copy for websites, social media, marketing materials.