2017
Bachelor's Degree
Bachelor of Secondary Education
More Info About Me
- 27 years old and still have no kids
- College graduate
- 6 years as a freelancer
- Music lover
- Pet lover
My Skills and Competencies
General Virtual Assistant
Lead Generation Expert
Data Entry
Content Creator
SEO
Email Marketing Specialist
Copywriter
Certificates
×
![]()
My Experience and Education
2020
-
2023
Dropship For Sale
(Lead Generation Expert and Customer Support)
We sell dropshipping websites. I assist them from start to finish; from building their website until the website becomes operational or functional. I respond to customers’ inquiries through a ticketing tool named Freshdesk but we later on changed to Intercom.
2017
-
2020
Culture Industries
(General Virtual Assistant)
We sell streetwear in United States. I fulfill orders through Shopify, process refunds, and upload products to the website. I also assist customers through Gorgias, a ticketing tool for email, chat, and social media.
2017
-
2018
24/7 Intouch (Instacart)
(Email customer support)
I worked in a BPO for Instacart. It is an American delivery company that operates a grocery delivery and pick-up service in the United States and Canada. I assist the drivers whenever they have any concerns regarding the booking of customers. I used Zendesk to communicate with the drivers.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Lead Generation Expert
Support in building a pipeline of leads to meet business plans, quotas and company objectives.
General Virtual Assistant
Shopify (order fulfillment, refund processing and product uploading)
Content Creator
Writing and editing content for a variety of e-commerce businesses with 100% uniqueness
Copywriter
Writing and editing contents for a variety of e-commerce business