2017
BS Psychology
Batangas State University-Main Campus I
Virtual Assistant and Graphic Designer
๐๐ฒ๐ง๐๐ฆ๐ข๐ ๐๐: ๐๐ฑ๐ฉ๐๐ซ๐ญ ๐ข๐ง ๐๐๐ฆ๐ข๐ง, ๐๐จ๐๐ข๐๐ฅ ๐๐๐๐ข๐, ๐๐๐ง๐ฏ๐ & ๐๐๐จ๐๐ ๐๐๐ฌ๐ข๐ ๐ง
๐๐ซ๐ ๐ฒ๐จ๐ฎ ๐ซ๐๐๐๐ฒ ๐ญ๐จ ๐ญ๐๐ค๐ ๐ฒ๐จ๐ฎ๐ซ ๐๐ฎ๐ฌ๐ข๐ง๐๐ฌ๐ฌ ๐ญ๐จ ๐ญ๐ก๐ ๐ง๐๐ฑ๐ญ ๐ฅ๐๐ฏ๐๐ฅ?
๐โโ๏ธ๐๐ค๐ค๐ ๐ฃ๐ค ๐๐ช๐ง๐ฉ๐๐๐ง! ๐ ๐๐ง๐๐ฃ๐ ๐ ๐ช๐ฃ๐๐ฆ๐ช๐ ๐๐ก๐๐ฃ๐ ๐ค๐ ๐จ๐ ๐๐ก๐ก๐จ ๐๐ฃ๐ ๐๐ญ๐ฅ๐๐ง๐๐๐ฃ๐๐ ๐ฉ๐๐๐ฉ ๐ข๐๐ ๐ ๐ข๐ ๐ฉ๐๐ ๐ฅ๐๐ง๐๐๐๐ฉ ๐๐๐ฃ๐๐๐๐๐ฉ๐ ๐๐ค๐ง ๐ฎ๐ค๐ช๐ง ๐ฃ๐๐๐๐จ.
๐Experienced Customer Success Support
๐ฉโ๐ผVersatile Admin Support
โญ๏ธSocial Media Management Diva
๐Canva & Adobe Design Wizard
๐๐ฆ๐ข๐ฅ๐บ ๐ต๐ฐ ๐ญ๐ฆ๐ข๐ณ๐ฏ ๐ข๐ฃ๐ฐ๐ถ๐ต ๐ต๐ฉ๐ฆ ๐ต๐ฐ๐ฐ๐ญ๐ด ๐ ๐ถ๐ด๐ฆ ๐ต๐ฐ ๐ฅ๐ฆ๐ญ๐ช๐ท๐ฆ๐ณ ๐ฐ๐ถ๐ต๐ด๐ต๐ข๐ฏ๐ฅ๐ช๐ฏ๐จ ๐ณ๐ฆ๐ด๐ถ๐ญ๐ต๐ด?
โจ๐๐ฎ๐ฌ๐ญ๐จ๐ฆ๐๐ซ ๐๐๐ซ๐ฏ๐ข๐๐
-Zendesk, Hubspot, Talkdesk, SalesForce, Freshdesk
โจ๐๐ซ๐จ๐ฃ๐๐๐ญ ๐๐๐ง๐๐ ๐๐ฆ๐๐ง๐ญ
-Slack, ClickUp, Monday, Trello, Notion, Asana, Discord, Dadd
โจ๐๐จ๐๐ข๐๐ฅ ๐๐๐๐ข๐ ๐๐๐ง๐๐ ๐๐ฆ๐๐ง๐ญ
-Facebook, Instagram, Twitter, YouTube, TikTok, Thread, LinkedIn
โจ๐๐จ๐๐ข๐๐ฅ ๐๐๐๐ข๐ ๐๐จ๐ง๐ญ๐๐ง๐ญ | ๐๐๐ฆ๐ฉ๐ฅ๐๐ญ๐๐ฌ | ๐๐ง๐๐จ๐ ๐ซ๐๐ฉ๐ก๐ข๐๐ฌ | ๐๐ก๐จ๐ญ๐จ ๐๐๐ข๐ญ๐ข๐ง๐
-Canva, Adobe Photoshop
โจ๐๐ข๐๐๐จ ๐๐๐ข๐ญ๐ข๐ง๐ | ๐๐๐๐ฅ๐ฌ
-Canva, Capcut, InShot, Mojo, Adobe Premiere Pro, Filmora, Adobe After Effects,
โจ๐๐๐ก๐๐๐ฎ๐ฅ๐ข๐ง๐
-Google Calendar, Later, Microsoft Calendar
Oops, my skills don't stop there ๐
โโ๏ธ Through years of experience, I have developed exceptional people management and strategic optimization abilities that will benefit your business immensely.
But don't just take my word for it. I believe actions speak louder than words. I am constantly dedicating my free time to acquiring new skills and knowledge that align with your needs. I am an all-rounder who believes in proving my abilities through my work.
I would be thrilled to collaborate with you and contribute to your success. ๐
๐ฉIf you have any questions or need assistance, don't hesitate to reach out. I promise to respond promptly.
Here's to a fruitful partnership! Cheers! ๐ฅ
Joyce ๐๐๐
My Skills and Competencies
Social Media Management
Amazon Specialist
Data Entry
Content Creator
Customer Service
Graphic Design
Organizational Skills
Administrative Skills
Time Management
Video Editing
SEO
Lead Generation
Inbox and Calendar Management
Advertising Management
Certificates
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My Experience and Education
2022
-
2022
Coliving.com
(Operations Assistant)
-I work closely with our hosts to help get more residents; educate them on how our platform works and find ways they can optimize listings, lead communication, and their marketing
-I attend to guest inquiries as a customer service representative
2020
-
2022
Multiple CEOs Client
(Executive Virtual Assistant)
-Organizes and handles all social media account
-Create graphics on Canva; content writing for captions
-Schedules and managing clients' calendar
-Lead generation on Linkedin
-Responding to emails and phone calls Administrative Tasks
2018
-
2020
Logitech
(Chat and Email Specialist)
-Cater to customer's concerns via email and chat
-Process order returns and refunds, cancellations
-Upselling Logitech products
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Graphic Design
Involves creating visually appealing and effective designs for various mediums, such as digital and print, to communicat
Virtual Assistant
Provides remote support and assistance with various tasks such as administration, data entry, customer service, and mor