2004
A.B. Communication Arts
University of the East Caloocan
More Info About Me
I am result oriented; I am highly motivated individual seeking to pursue a career in marketing research, product and develop international marketing
People-Person: I am customer oriented. In every transaction, the goal is to provide excellent customer experience. I have excellent leadership and management skills.
TECHINCAL AND SOFT SKILLS
Expert in Project Management Excellent in Computer Based Management (CRM/Freshdesk) Good communication and technical skills Self-motivated. Over 15 years post-qualification work experience in Customer Service.
My Skills and Competencies
Social Media Manager
Facebook Ads Management
Data Entry
Content Creator
Certificates
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My Experience and Education
2017
-
2021
Justlife
(Escalation Team Supervisor)
Handle order processing administration and management of team members for designated area. Coordinate and manage issues may occur during the service and providing resolution with vendors and customer in conjunction with field representatives. Document policies and procedures, coordinating internally and externally while maintaining focus on solutions, and professionalism
2010
-
2017
TELUS International
(Subject Matter Expert)
Responsible for managing and controlling the activities that provide operational support for a business segment or group. Leads process improvement initiatives through use of measurements, accountability, analysis and consideration of process alternatives in order to arrive at best practices.
2005
-
2017
Rakista Radio -Manila, Philippines
(Radio DJ – Event host)
Operate studio equipment to play music, pre-recorded news, jingles and advertisements. Play music for audiences or entertain radio audiences. Hosting live events in small bars and open field concert with 15,000+ paid audience.
My Services
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.