2013
Computer Science
Access Computer College
More Info About Me
Hello, I'm Janith and I have been working as a Customer Service Representative for 8 years now in a BPO company. My experience in BPO has honed my ability to manage various tasks with precision and effectiveness. I am dedicated, efficient, and extremely keen to details. I am a hardworking individual who thrives on challenges and constantly strives for excellence in everything I do. Whether it's tackling complex projects or managing day-to-day tasks, I approach each endeavor with unwavering commitment and a sharp eye for detail. I take pride in my ability to efficiently manage tasks and projects, ensuring that every aspect is meticulously handled. With a strong work ethic and a passion for delivering top-notch results, I am committed to making a meaningful contribution to any team or organization I am a part of.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Online Bookeeper
Certificates
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My Experience and Education
2022
-
2023
TaskUs Philippines
(Customer Service Representative)
Checking document status
Assisting the customer in using the application.
Assisting the customer about account-related concern
2018
-
2022
Afni Philippines
(Customer Service Representative)
Activate new account
Explains billing information
Performing basic troubleshooting steps
2015
-
2018
Transcom Asia PH
(Technical Support Representative)
Troubleshooting (e.g send signal to the customer device)
Add new service
Explains billing information
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry
Search the Internet for information on a wide variety of topics.
Online Bookeeping
Promote companies' products and services by developing copy for websites, social media, marketing materials.