Hi! It's Your VA Janine!
I've worked for a company for 6 years and am responsible for the day-to-day operations and customer support. I enjoy learning new things because it allows me to have a better understanding of myself and the people around me. This journey called "life" taught me these 6 core values that I should carry around wherever I go. These assist me in protecting my heart from the world's hostility and negativity. It enables me to feel at peace and joyous despite the difficulties I face:
1. Humility
2. Patience
3. Forgiveness
4. Gratitude
5. Love
6. Faith
What can I do?
I am well-organized and can complete tasks on time. I am resourceful and prefer to always have a backup plan and a succession of fixes on hand rather than relying on a single solution. I don't ask for assistance unless I've faced or troubleshot the situation first, and when I do need assistance, I make sure that I can offer the solutions that I've attempted before asking for support. Mistakes and failures, in my opinion, are indeed opportunities for growth and learning.
How can I help you?
Yes, you. The one who is now reading this. You may be looking through my qualifications and social media accounts, which you should do and which I strongly advise so that you can see the value I can provide to your business.
Just a heads up, I am new to freelancing, I would say "there's a first time for everything," right? I want to assure you that my lack of experience will not prevent me from investigating issues using SWOT analysis and providing you with SMART solutions, and I will make sure that everything is brought to your attention so that we can work together to grow your business. For now, these are my skills:
General VA
• Task/Calendar Management
• Inbox and email Management
• Travel Coordination
• Digital File Organization
• Business Purchasing
• Customer Service
• Data Entry
Social Media VA
• Social media account audit and Optimization
• Content planner
•Engagement with your target audience
•Social Media Analytics
Amazon VA
• Product research
• Product listing
• Supplier discount, and competitor web research
• Phone/email support
I am familiar with these apps/productivity tools which I personally use:
• Gmail
• Google Calendar
• Google sheets, Excel, Google forms,
• Google drive
• Google keeps
• Google Photos
• Google Maps
• Google Meet
• Trello
• Facebook
• Instagram
• Skype
• Zoom
• Microsoft teams
• Canva
• Keepa
• Helium 10
Rest assured that I will continue to acquire new skills and explore new tools to better serve you.
General Santos City Foundation College Incorporated
*Resolved payment and refund dispute.
*Executed process improvement tasks.
*Rectified booking issues.
*Resolved refund, return, and replacement issues.
*Escalated unsafe product and shipment concerns.
*Increased performance of email productivity.
*Implemented food safety practices in
accordance to HACCP policies.
*Trained and supervised 50-80 employees both
service and production crew.
*Strategized SMART marketing action plan in
both monthly and daily basis using SWOT
analysis.
*Managed food and paper cost which covers
50% of the monthly operation expenses.
*Implemented monthly food quality audits.
*Improved in-store proper cleaning practices.
*Executed floor control tasks.
*Executed regular inventory management.
*Managed Purchase Orders
Will likely be tasked with product, supplier, discount, and competitor research.
Provide products and services information, and resolved issues by maintaining professionalism at all times.
Email, inbox, and calendar management, travel planning, appointment setting, purchasing, data entry and web research.
Social media account audit and optimization, increasing engagement with your target audience, and identifying trends.