Hey I am Janine Angelie

The Little Big Things

Hi! I am your Virtual Friend, Janine!

Janine Angelie Lopez from General Santos City, Philippines. She graduated at STI College ~ GenSan with the degree of Bachelor of Science in Information Technology.

Photography and modeling are her main interests.

When she likes something, she goes all out. She puts her heart into everything she's into - her hobbies and interests! She always gives 100% and never settles for second best.

Administrative Assistant with 8+ year experience in Virtual assistant. I have been involved in delivering customer satisfaction, Technical Support, Data management, and Credit Repair Service with a proven ability to work with a team. I am skilled at communicating effectively to attain your company goals. One of my best qualities is being proficient at working in software and systems with little to no training!

Janine Angelie C. Lopez
General Santos City, Philippines
jalopez289@gmail.com
Freelancer
View Work Hire Me

My Skills and Competencies

Credit Repair
Social Media Management
Graphics Designer
Data Entry
Content Creator

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2013
Bachelor of Science in Information Technology

STI College - GenSan

July 2022 - Dec 2022
Terraboost Media
(Appointment Setter)

-Data Entry/Research
-Outbound Calling
-Email
-Appointment setting

2020 - 2022
Get House Ready, LLC
(Account Manager)

Provides customer assistance with Onboarding, Credit Analysis updates, dispute process, and recommendations to help rebuild the client's credit score.
-Creating dispute letters and sending them to credit bureaus for investigation.
-Updating the monitoring system and analyzing the score improvements

2019 - 2020
VXI Global Holdings B.V. Davao City
(Technical Support Representative)

- Assigned as Tech Support agent with COMCAST helping clients wit concerns about Internet Connections and Phones.
- Upselling additional line of business.
- Apply customer retention strategies such as analyzing client feedback and
negotiate with the client to retain business.

2017 - 2018
Motivated Marketing, LLC.
(Customer Service Representative)

- Handled Medical Insurance project which involved assisting client's inquiries about benefits, medical appointments, and billing concerns.
- Apply customer retention strategies such as analyzing client feedback and negotiate with the client to retain business.

December 2014 - December 2016
US-Based Clients
(Freelance Project)

Worked with several US-based clients with different tasks - AMAZON VA, Data Entry, Social Media Manager, Content Creator, Customer Service, and Appointment Setter (B2B and B2C)

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products & services by developing copy for websites, social media, marketing materials.


Works

Facebook Page

Content Creation and Grap...

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
General Santos City,
Philippines
Email :
jalopez289@gmail.com


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