2010
Bachelor of Arts Major in English
I graduated at Bukidnon State University and an honor graduate(Cum Laude)
More Info About Me
I am a versatile professional with over nine years of experience in retail operations and administrative support, combined with two years of experience in social media management. My operations background has strengthened my leadership, organization, and problem-solving abilities, while my digital experience has equipped me with skills in content creation, engagement, analytics, and brand communication. I excel at managing day-to-day tasks, improving processes, and supporting business goals both operationally and digitally.
Operations Management I Social Media Professional
Shopify Virtual Assistant
Social Media Management
Graphic Designer
Data Entry
SEO Specialist
Tiktok Content Creator
Article/ blog writer
Operations Management
Administrative
Team Management
Certificates
My Experience and Education
Nov 2025
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Nov 2025
ConnectGlobal LCC
(Real Estate Virtual Assistant)
Source off-market property leads (Zillow, Craigslist, Facebook Marketplace, etc.)
Scrub, organize, and update lead lists in CRM systems.
Conduct skip tracing to locate property owners.
Make outbound cold calls to motivated sellers.
Assist with negotiating assignment fees.
Organize property details, photos, and ARV calculations
2023
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2025
MerryMart Grocery Centers Inc.
(Assistant Manager)
Conduct daily sales monitoring, store audits, and prepare operational reports.
Resolve customer concerns quickly and professionally to maintain satisfaction and loyalty.
Support store management with planning, decision-making, and execution of promotional activities.
Train and guide new staff on store protocols, POS usage, and customer service.
Collaborate with team members to achieve sales targets and maintain overall store efficiency.
2016
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2023
Robinsons Retail Holdings Inc.(ToysRus Philippines)
(Operations Supervisor and Admin)
Oversee the daily operations of the store to ensure smooth workflow and excellent customer experience.
Manage staff schedules, task assignments, and performance monitoring.
Ensure proper implementation of company policies, operational procedures, and customer service standards.
Prepare and manage daily, weekly, and monthly administrative reports.
Handle document filing, data entry, and record organization with accuracy.
Manage email correspondence, schedule meetings, and coordinate internal communications.
Assist in inventory documentation, purchase orders, and supply monitoring.
Support HR and operations with onboarding documents, performance logs, and staff updates.
Maintain and update company files, spreadsheets, and databases.
Process forms, invoices, and other administrative paperwork.
2023
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2024
SJMUSICGROUP
(Shopify article writer/Social Media Manager/ Content Creator)
Write articles or blogs on shopify website
Upload products to shopify website
Create content for Tiktok app
Manage social media pages, upload contents and videos for reels.
Monitor engagement and reach
Update regularly the content published
2022
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2022
Threepbx
(Marketing project Manager)
-Monitor, check web designs
-Conduct market research to competitors
-Oversee and plan marketing promotions
-Suggest page optimization
- Create content writing and articles
2022
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2022
Upwork
(SEO article writer)
- Create an article relevant to the topic
-Generate engaging and unique SEO-optimized articles
-Use keywords throughout your article
-Build links
2021
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2021
Tiktok
(Affiliate Marketing Specialist)
-Create engaging video ads for online viewers.
-Hype products using trending musics
-Aim to reach engagement organically
-Aim to increase sales or revenue
-Monitor hot or trending products
2021
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2022
Threepbx
(Lead Generation Specialist)
-Account Management
-Scrape data, filter, generate leads/contacts
-Conduct B2B research
-Update monthly monitoring and reports
-Data entry
April 2020
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January 2021
Promag300 Magnesium Tagum
(Social Media Manager)
- Manage social media page Facebook and Instagram
-Create content for posting
-Schedule post using calendar meta business suite
-Create and run campaign ads(Organic/Paid)
-Monitor post engagement
-Analyzed results
2020
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2021
Honda Cars Tagum by Karlo Sebastianne
(Social Media Manager)
- Manage social media page Facebook and Instagram
-Create content for posting
-Schedule post using calendar meta business suite
-Create and run campaign ads(Organic/Paid)
-Monitor post engagement
-Analyzed results
My Services
Social Media Management and Marketing
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
SEO Specialist
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google
Shopify Virtual Assistant
*Manage Shopify account *Add products on shopify *Confirm received order *Reply customer queries
Opertaions VA
Email and calendar management Document preparation (reports, forms, SOPs, sheets) Data entry and database updating