Hey I am Janice

More Info About Me

I'm a hard-working, detail-oriented, and self-motivated Virtual Assistant and customer service advocate with years of experience in Data Entry, Lead Generation, Social Media Manager, and Facebook Ads Manager. I have experience setting up a productive, orderly workplace where I can concentrate my efforts on giving clients the best service possible, addressing problems, and building relationships to assure loyalty and growth.
I can guarantee that I am quite professional and that my communication skills are excellent. I am completely computer literate. As a Virtual Assistant, I would characterize myself as resourceful, customer-focused, adaptable, and someone who will go above and beyond to provide outstanding service.
Since I'm a really diligent personality who is willing to learn and can work both independently and in a team, I believe this is the ideal job for me.

Janice S. Sablan
Urdaneta City, Philippines
janicessablan@gmail.com
Freelancer
Check my CV View Work Hire Me

My Skills and Competencies

Social Media Management
Data Entry
Content Creator
Facebook Ads Manager
Lead Generator
Web Research

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2004
Bachelor of Science in Electronics and Communication Engineering

Graduated at Sain Louis University

2009
Bachelor of Science in Nursing

Registered Nurse and Graduated at University of Pangasinan

September 2020 - 2022
PROVAPH - Apprentice
(Virtual Assistant/Data Entry/Web Research/Lead Generation)

- Email and Calendar Management.
- Scheduling Appointments, booking flights and hotel
accommodations.
- Organizing Files
- Generating leads from various online sources
- Finding direct dial and e-mails of potential clients and passing them
to the sales department
- Providing good quality customer service.
- Create and design product sheet presentations
- Transferring data from PDF files to Google Docs, MS word, Google
Sheets, and MS Excel or vice versa.

January 2019 - 2022
Stateside.ph https://www.facebook.com/ph.stateside
(Social Media Manager)

- Wrote, edited, and published content to share on all brand’s company social media profiles and partner channels.
- Editing videos for Facebook reels content via Inshot.
- Shared posts on social media platforms.
- Generating 3-5 text, video, and image posts per day.
- Actively responded to and answered consumer questions.
- Sending invoices and confirming payments to the customers via messenger.
- Monitor the online presence of the company’s brand and engaged with users, strengthening customer relationships.

August 2020 - 2022
Stateside.ph https://www.facebook.com/ph.stateside
(Facebook Ads Manager)

- Creating Meta Ads and Facebook Ads following Facebook policies on ads to avoid any violations or account suspension.
- Generating leads and sales using Facebook Ads
- Testing variations of ads to determine the best performing
- Continuous monitoring of results and improvement of ads
- Reporting of results of Facebook Campaigns
- Manage the strategy and setup of all paid campaigns.

2004 - 2005
Teleperformance
(Customer Service Representative)

- Handle and carefully respond to all customer inquiries via inbound calls.
- Provide excellent customer service.
- Work with confidential customer information in a secure manner
- Appropriately and adequately communicate with customers

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.

Customer Service

Help customers with complaints and questions, give customers information about products and services, take orders, and p

Facebook Ads Manager

Creating ads, managing when and where they'll run, and tracking how well your campaigns are performing towards your mark

Lead Generation

Primarily responsible for generating leads, categorizing them depending on their sales-readiness, and nurturing them.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Urdaneta City,
Philippines
Email :
janicessablan@gmail.com


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