Bachelor in Information Technology Major in Data Analytics
Mapua Malayan Digital Colleges
Mapua Malayan Digital Colleges
Taking inbound calls for sales, phone issues, coverage issues and bill issues. In that same you I also worked with a delivery service account where I assist drivers. Assisted them in making sure the deliveries are successful and their needs are being met.
Taking inbound calls referring to cable, phone, bill issues. Assist the customer to troubleshoot their phone and cable devices if there is an issue with it. Explains the bill discrepancy and dispatch a technician to personally assist if needed.
Going door to door to sell S&R Membership Card. Showcased the benefit of becoming a member the store.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.