Hey I am Janice

More Info About Me

To build a long term-career in a company with a great opportunities towards to growth and expertise enhancement.

Janice Bondoc Guanlao
Pampanga, Philippines
Freelancer
View Work Hire Me

My Skills and Competencies

GENERAL VIRTUAL ASSISTANT
Customer Service Specialist
Leadership and Management
Bookkeeper
Data Entry

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2002
Bachelor of Science in Accountancy

University of the Assumption

April 10, 2003 - May 22, 2021
Pawnsafe Services Corporation
(Business and Client Relations Manager)

· Overall in-charge in the branch from client to subordinate and branch operations
· Appraised items for pawning
· Decision makings
· I double-checked all transactions processed within the day that all jewelry and cash were intact
· Answered and solved all client's concerns and complaints
· See to it that the branch target should be attained within the given period
· Rechecked all new or existing clients records were updated and encoded correctly
· Client's Record should be filed in a safe and orderly manner
· Offered Microinsurance, CTPL , micro-savings, and advertised promos to all clients
· Conduct monthly inventory of all new and renewed jewelry items
· Re-appraised items accepted by reliever or subordinate when I took leave or day-off
· Maintained branch cleanliness and orderliness
· Make sure that we all follow the company rules and policies
· Sending branch reports and performance to my immediate superior daily, weekly and monthly
· Trained newly hired employees

November 16, 2022 - April 30, 2023
Perf Restaurant's Inc
(Assistant Restaurant Manager)

➢ Assisted the Restaurant Manager in achieving sales targets by recommending promotional programs.
➢ Opened, prepared, monitored, and closed the restaurant
➢ Resolved guests’ grievances in a professional manner.
➢ Mentored new team members
➢ Ensured that the restaurant adheres to pertinent health and safety regulations
➢ Recorded all income and expenses and ensuring that cash registers are balanced

June 26, 2023 - May 09, 2024
Food O Metroventure Corporation
(Restaurant Manager)

➢ Oversaw daily operations, ensured efficiency, and adhered to Subway’s
operational standards.
➢ Managed opening and closing procedures, including cash handling and register
balancing.
➢ Maintained an organized and clean environment, ensured compliance with
health and safety regulations.
➢ Trained and supervised staff. Fostering a positive and productive work
environment.
➢ Scheduled shifts and managed labor costs to ensure optimal staffing levels.
➢ Ensured exceptional customer service addressing customer inquiries, complaints,
and feedback promptly and professionally.
➢ Monitored and enhanced customer satisfaction, maintaining a friendly and
welcoming atmosphere.
➢ Monitored financial performance, generating reports, and implemented
corrective actions as needed.
➢ Ensured accurate record-keeping, and compliance with financial regulations.
➢ Introduced new menu items and seasonal specials.
➢ Ensured all staff were trained on menu items and proper preparation technique

November 25, 2024 - May 31, 2025
Robinsons Supermarket Corporation
(Cashieirng Supervisor-Admin)

• Supervised daily cashier activities to ensure accurate and efficient transactions
• Oversaw the safekeeping, counting, and reconciliation of cash, ensuring no discrepancies
• Ensured adherence to company policies, including cash handling, refunds, voids, and discount protocols
• Prepared and review daily, weekly, and monthly sales and cashiering reports
• Maintained accurate records of cashier performance, transactions, and inventory adjustments
• Addressed and resolve cashier-related issues, including system errors or shortages
• Assisted in handling customer inquiries and complaints related to payment or transactions
• Fostered a positive environment to encourage teamwork and high productivity
• Communicated and enforced company policies and update cashiering team

My Services

DATA ENTRY

Entering account or customer data from documents Sorting data information to prepare for computer entry


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Pampanga,
Philippines


Copyright © Myprofile.ph