2010
Political Science
Rizal Technological University
Lead Generation and Data Entry
I have extensive experience in data entry, ensuring accuracy and efficiency while handling large volumes of data. Additionally, my expertise in lead generation techniques, including market research and digital marketing strategies, enables me to generate valuable leads for business growth.
Appointment Setter
Cold Caller
Zillow
Melissa Data
That's them
Excel
Social Media Management
Graphic Designer
Data Entry
Content Creator
Photography
Adobe Photoshop
Lightroom
Googlesheet
Certificates
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My Experience and Education
Oct. 23, 2022
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Present
RS Comms Inc
(Project Manager)
- Handling campaigns, leads and agents.
- Quality control, making sure the leads were checked before sending it, call listening and coaching.
- Tracking all the leads from all campaigns and sending report daily, weekly and MTD.
Jan. 30, 2022
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Dec. 2022
Sun Life Canada
(Financial Advisor)
We offer life, VUL and other kind of insurance.
2019
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2022
Transcom Worldwide Phils.
(Technical Support)
-Processing service requests, refunds, exchange tickets, and setting appointments.
-Making sure KPIs such as NPS, AHT, and QA are met.
2018
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2019
Alorica Phils.
(Account Manager)
-Inbound and outbound calls for US customers.
-Taking inbound calls, checking the account and processing payments.
-Proactively seek root causes of late payments and recommend process improvements. Assisting clients with invoice issues; assisting in the reconciliation of accounts.
My Services
Virtual Assistant
Manage the leads, agents and campaigns with clients. Send daily, weekly and MTD reports. Coaching and call listening.
Social Media Management
Manage and update social media profiles. Schedule posts and engage with the audience.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Appointment Setter
Experience in setting an appointment for Solar and Home improvement.