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Bachelor of Science in Computer Engineering
Lyceum University of Batangas
More Info About Me
I am a hardworking and self-motivated assistant. I work with honesty, sincerity, dedication, and professionalism.
With well-established career as as CSR, I have a strong work ethic, fast learner and enthusiastic about the job. My goal is to build strong relationship with people to provide good service.
I am being passionate with work, eager in developing my skills. My commitment will ensure that I can quickly become a productive and valued member of your team.
My Skills and Competencies
Social Media Manager
Facebook Ads Management
Data Entry
Content Creator
Graphic Designer
Certificates
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My Experience and Education
2019
-
2022
HealthyBOS
(Consultant)
•Gathering and processing research data.
•Performing basic admin duties including sending emails, obtaining required documents for the Pt's order
•Making Calls to the DR.'s office to check on Pt's status/request status.
•Calling Pt if its needed.
•Answering incoming calls from DR's office and PT regarding order queries.
•Verifying valid/invalid documents
•Processing orders, forms, applications, and requests.
2015
-
2019
Results Co.
(Customer Service Representative)
•Responding promptly to customer inquiries.
•Communicating with customers through various channels.
•Acknowledging and resolving customer complaints.
•Processing orders, forms, applications, and requests.
•Keeping records of customer interactions, transactions, comments, and complaints.
•Communicating and coordinating with colleagues as necessary.
•Managing a team of junior customer service representatives.
2011
-
2015
Teletech
(Customer Service Representative)
•Utilize computer technology to handle high call volumes
•Developing knowledge of customer needs and trends to improve
customer satisfaction and loyalty
•Assist providers in understanding how the insurance coverage works
as well as members.
•Assist provider in understanding how the claim was processed
This is generally what I do
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.
Virtual Assistant
By delegating their work to me, company owners can better manage their personal time.
Data Entry
The organization relies on accurate and up-to-date data stored in an easily accessible digital database.