Hey I am Janice

I'm the best Virtual Assistant

With my extensive experience in Social Media Management, Virtual Assistance for e-commerce, and Customer Service, I possess the skills and dedication necessary to excel and contribute to ANY organization's success.
As a seasoned Social Media Manager, I have successfully created and executed comprehensive social media strategies that have significantly increased brand visibility, engagement, and revenue for my previous clients. My ability to leverage various social media platforms, analyze performance metrics, and adapt strategies accordingly allows me to stay ahead of industry trends and drive results. My creative content creation skills, including graphics design and compelling copywriting, have consistently generated high user engagement and interaction levels.

As a Virtual Assistant for an e-commerce store, I have honed my organizational and multitasking abilities to ensure seamless operations. I am proficient in managing product listings, inventory, and order processing, which has led to enhanced efficiency and customer satisfaction. My proficiency in e-commerce platforms, such as Shopify and WooCommerce, empowers me to optimize online stores for better conversion rates and user experiences.

Furthermore, my experience as a Customer Service Representative has equipped me with exceptional communication skills, a customer-centric mindset, and the ability to handle diverse inquiries, complaints, and escalations with empathy and professionalism. I am adept at resolving issues promptly and maintaining customer loyalty through exceptional service.

The combination of my skills in Social Media Management, Virtual Assistance, and Customer Service positions me as a versatile and resourceful candidate who can seamlessly integrate into your team and contribute to your e-commerce success. My strong work ethic, attention to detail, and ability to adapt to evolving business needs make me an ideal fit for this role.

Janice S. Apostol
Isabela, Philippines
Freelancer
Check my CV View Work Hire Me

My Skills and Competencies

Customer Service Representative
E-commerce Virtual Assitant
Social Media Management
Graphic Designer
Data Entry
Content Creator

Certificates

GVA
Language Proficiency for Customer Service
Technology Tools attendance

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2021
BS in Hotel and Restaurant Tourism Management

Isabela State University

2021 - 2022
51talk Company
(Online English Teacher)

To teach English language to Chinese students at different levels.

2018 - 2019
3k Hotel by Zen
(Customer Service Officer)

To assist guest/s tru phone and walk in customers. Make room reservations and bookings

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.

Customer Service Representative

My passion is for communication, and I am adamant that achieving customer satisfaction requires a thorough understanding


Works

Let's work together !

I am available for freelance projects.
Hire Me

live:.cid.690e781235bf2fcd my skype ID
apostolsariojhajha@gmail.com

Address :
Isabela,
Philippines


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