BS in Hotel and Restaurant Tourism Management
Isabela State University
With my extensive experience in Social Media Management, Virtual Assistance for e-commerce, and Customer Service, I possess the skills and dedication necessary to excel and contribute to ANY organization's success.
As a seasoned Social Media Manager, I have successfully created and executed comprehensive social media strategies that have significantly increased brand visibility, engagement, and revenue for my previous clients. My ability to leverage various social media platforms, analyze performance metrics, and adapt strategies accordingly allows me to stay ahead of industry trends and drive results. My creative content creation skills, including graphics design and compelling copywriting, have consistently generated high user engagement and interaction levels.
As a Virtual Assistant for an e-commerce store, I have honed my organizational and multitasking abilities to ensure seamless operations. I am proficient in managing product listings, inventory, and order processing, which has led to enhanced efficiency and customer satisfaction. My proficiency in e-commerce platforms, such as Shopify and WooCommerce, empowers me to optimize online stores for better conversion rates and user experiences.
Furthermore, my experience as a Customer Service Representative has equipped me with exceptional communication skills, a customer-centric mindset, and the ability to handle diverse inquiries, complaints, and escalations with empathy and professionalism. I am adept at resolving issues promptly and maintaining customer loyalty through exceptional service.
The combination of my skills in Social Media Management, Virtual Assistance, and Customer Service positions me as a versatile and resourceful candidate who can seamlessly integrate into your team and contribute to your e-commerce success. My strong work ethic, attention to detail, and ability to adapt to evolving business needs make me an ideal fit for this role.
Isabela State University
To teach English language to Chinese students at different levels.
To assist guest/s tru phone and walk in customers. Make room reservations and bookings
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.
My passion is for communication, and I am adamant that achieving customer satisfaction requires a thorough understanding