2016
Bachelors of Arts and Communication
St.Paul University Quezon City
My Purpose
I have decided to be a full-time freelancer here in the freelancing industry to have a career while balancing a personal life. I had experience being a customer service agent with my previous work I've learned how to communicate with different people and to do the client's demand with my work. I am a very creative person that I love to make connections and engagement with different kinds of communities to be able to understand them researching will also help on how I can deal with them. I am also keen on every detail that I am doing, so I think that's what I can offer with this kind of industry. I am very excited to be your virtual assistant/social media manager and to collaborate my ideas with your business.
My Skills and Competencies
Social Media Manager
Data Entry
Content Creator
Customer Service Representative
Certificates
×
![]()
Professional Timeline
2021
-
2022
ARMCO
(Medical Analyst)
Doing a follow-up for the insurance, doing an update for the claims on what happen if it was denied or paid, reasons for the denials.
2020
-
2021
Teleperformance
(Customer Service)
• Handled the Healthcare account
• Assisting the new member's account verification
• Assisting the member's for their prescription
2019
-
2020
Concentrix
(Fraud Agent)
Assisting customers and reviewing the client accounts for possible fraudulent activities and assisting them on how it can be resolve. We do an inbound and outbound calls.
2015
-
2020
Local Food Small Business Chompies
(Social Media Manager)
Manage Facebook Page and help in organically growing their Social Media presence by creating engaging captions and editing photos that are being used to attract new customers. Engage with customers directly on social media when they leave comments or ask questions. Analyze data from each platform in order to improve engagement.
2016
-
2016
Luminapheventsandigital
(Intern Social Media Manager)
Manage Facebook Page and Instagram account to help in organically growing their Social Media presence by creating engaging captions and editing photos that are being used to attract new customers. Engage with customers directly on social media when they leave comments or ask questions. Analyze data from each platform in order to improve engagement.
Services Offered
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.
Customer Service Represtative
Help customers with complaints and questions, give customers information about products and services, take orders, and p
Content Creator
The person who will be responsible for creating, reviewing and editing content for the company/client.