2013
BS Computer Science
Canossa College
More Info About Me
Customer service specialist for 9 years now who is equipped with extensive experience in the fields of telecommunications and customer relations.
My Skills and Competencies
Social Media Management
Fb Ads Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
Present
InXpress Canada
(Freelance Customer Service Support)
Assist customers concern via email such as shipping inquiries, quoting shipping pricing and process shipment bookings
2021
-
2022
Wells Fargo International Solutions LLC-Philippines
(Inbound Customer Service)
Assist customers via inbound call with credit card related concerns such as billing inquiries and disputes
2020
-
2021
TaskUs Inc
(CHAT AND EMAIL SUPPORT)
Assist customers via live chat support tool with real time order updates and solve tickets raised via Zendesk tool
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Fb Ads Expert
Advertise your business across Facebook various ad formats and maximize your budget.