Hey I am Jan Fabio

More Info About Me

Hi there, I'm Jan Fabio J. Andan, but you can call me Jan. Prior to becoming a Freelancer/Virtual Assistant, I spent almost five years in the BPO industry as a Customer Service Representative. My first role was with Awesome OS (BPO) for a logistics company based in California where I was responsible for data entry of shipping containers going to the U.S., tracking and updating those containers, setting schedules and appointments for pick-up at the port, communicating with the dispatch team for the availability of truck drivers, monitoring containers for delivery, and processing billing once delivered.

After that, I worked with Ibex Global Philippines Inc. as a Customer Service Representative for a Telco company based in the U.S. My job was to take calls, answer customers' concerns on their products and services, billings, payments, and do basic troubleshooting if there were any issues with their services.

Throughout my years in the BPO industry, I acquired relevant skills and expertise that allowed me to develop myself. I have a flexible and positive approach to employment and am willing to train to suit my next working environment. I am an organized, efficient, and hardworking person who is open to discovering and accepting new ideas that can be put into practice effectively.

Jan Fabio J. Andan
Davao City, Philippines
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My Skills and Competencies

Social Media Management
Data Entry
Online Bookkeeping


Email Marketing Certification
Digital Marketing Certification

My Experience and Education

Bachelor in Science in Business Administration (HRDM)

South Philippine Adventist College

2019 - 2022
Ibex Global Philippines Inc.
(Customer Service)

-Take inbound calls
-Answers customer concerns on billing, subscriptions, services and do basic troubleshooting

2017 - 2018
Awesome OS
(Customer Service (Back Office))

-Data entry of delivery orders of shipping containers
-Update/ track reports on shipping containers
-Set appointment of dispatch on different ports to get the containers deliver to consignee
-Billing and check driver trips
-Update client if any problem we may encounter

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Online Bookkeeping

Recording transactions such as sales, purchases, payments, receipts, managing accounts payable and accounts receivable.


Data Entry


Social Media

Let's work together !

I am available for freelance projects.
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Get In Touch

Address :
Davao City,

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