2000
Vocational: Computer Secretary
Cora Doloroso Career Center — Makati, Philippines
More Info About Me
OBJECTIVE
To secure a role in which I can contribute positively through reliability, adaptability, and a strong commitment to providing quality work and outstanding service.
SKILLS
• Excellent verbal and written communication
• Patience and empathy in handling difficult situations
• Conflict resolution and de-escalation
• Time management and multitasking
• Attention to detail and accuracy
• Proficient in Microsoft Office & basic computer systems
• Adaptable and quick learner
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
-
2025
York Healthcare — Elmhurst, New York
(Home Health Aide)
• Provide daily care and support to elderly or disabled clients in their homes
• Build trust through compassionate communication and active listening
• Handle scheduling, medication reminders, and basic documentation
• Maintain calm and professionalism even in stressful or emergency situations
• Work closely with families, nurses, and doctors to ensure client safety and comfort
2009
-
2009
Teleperformance Philippines — Mandaluyong
(Customer Service Representative)
• Handled inbound and outbound customer calls professionally
• Resolved billing, technical, and service-related concerns efficiently
• Maintained high customer satisfaction scores
• Worked in a fast-paced environment while meeting quality assurance standards
2004
-
2008
WSP Middle East — Dubai, UAE
(Draftsman)
• Prepared technical drawings and blueprints for construction and engineering projects
• Collaborated with architects and engineers to ensure accuracy and compliance with standards
• Used AutoCAD and other drafting
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.