2021
BA in Communication and Service Management
University of Makati
More Info About Me
N/A
My Skills and Competencies
Content Moderation
Social Media Management
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
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2023
Cognizant
(Process Specialist/Trainer)
Responsible for delivering client-focused training to address new hire, product update, and recursive training needs in support of client programs to ensure superior workforce preparation with best-in-class service and delivery.
2017
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2020
Cognizant
(Content Moderator)
In charge of reviewing and editing content on websites, apps, and other digital platforms. Frequently tasked with removing objectionable or inappropriate content, but may also be asked to add new content or update existing content as needed.
2016
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2016
Harte Hanks
(Technical Support)
Identifies, investigates, and resolves computer software and hardware problems for users. Answers support calls, chat, email, and/or other communication from users who have questions about software programming, connectivity, printing, and other similar issues.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.