2018
Bachelor of Science, Major in Psychology
Mindanao State University
More Info About Me
Hello, my name is Jane! Sharing my expertise and seeing my clients grow is my ultimate desire. I’m a friendly, flexible and competent individual with more than 2 years of experience as an English as a Second Language Tutor and a great deal of experience as a Customer Service Representative in the BPO Industry. With strong interpersonal skills, I am dedicated to provide passionate and excellent service to clients while securing a successful realization of the business’ goals and vision.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2020
-
2022
Native Camp
(English as a Second Language Online Tutor)
• Administered lessons in a professionally excellent manner which led to being promoted as an Elite Tutor within 3 months of being hired.
• Executed creativity and flexibility in teaching which resulted in a noticeably increased in the number of booked lessons.
• Exhibited patience and compassion in helping students understand key concepts that produced improvement in students’ performance.
2019
-
2019
Teleperformance
(Customer Service Representative)
• Provided quick and efficient responses to customers’ queries which helped the bank to have a stronger relationship with its prospects.
• Resolved escalated customer complaints with a positive attitude retaining existing business with clients.
• Exhibited effective time management skills through promptly handling a large number of inbound calls
2018
-
2019
Shoppe 24 Convenience Store
(Accounting Clerk)
• Commended for being highly organized, fast learner, and detail-oriented which led to being accelerated as an accounting clerk 3 days after being hired as general office staff.
• Keenly organized and updated financial records that helped meet accurate and clear transaction information with vendors.
• Trusted to process payments and transactions such as invoices, issuing checks, and handling communications with vendors via phone, email, and in-person.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.