2019
Bachelor of Science in Tourism Management
St. Anne College of Lucena, Inc.
About Me
Janella is a skilled virtual assistant with 3 years of expertise in providing specialized help. Janella lives by two principles: giving back to people and imparting knowledge. She performs well in administrative tasks thanks to her training, experience, optimistic outlook, and willingness to assist others.
My Skills and Competencies
Lead Generation
Customer Service
Admin Tasks
Social Media Management
Graphic Designer
Data Entry
Content Creation
Certificates
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My Experience and Education
April 2023
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June 2023
Freelancer
(Data Controller)
Responsible for accurately and swiftly inputting, updating, and maintaining data into computer systems and databases. This role is essential for ensuring the integrity and accessibility of an organization's data records and also responsible for managing and ensuring the lawful and secure processing of personal data within the company.
2019
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2022
Freelancer
(Data Entry Specialist)
Manages students' database information and handles data-related administrative activities, translating data on paper into digital data.
2020
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2022
Freelancer
(Social Media Manager)
Managing an organization's interactions with the public by putting content plans and information for social media platforms into practice, analyze engagement data, spot patterns in interactions, and develop digital initiatives to create online community.
2019
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2020
HiRecruit BPO
(Lead Generalist)
Provide sales and marketing support in leads to meet quotas and company objectives. Responsible for generating leads through phone calls.
My Services
Graphic Designer
Responsible for designing and posting original visual content on online platforms.
Data Entry
Manages database information and handles data-related administrative activities.
Customer Service
Handle complaints, provide appropriate solutions for customers, and follow up to resolve any issues.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.