Hello! I'm Janeka Joy, A newbie Virtual Assistant. I'm excited to work and learn more in this journey. My goal is to assist you promptly and help you in scheduling, reminders, answering questions, or seeking recommendations.
I ran my own clothing store & online shop business from March 2016-Feb2023, my role is to ensure the smooth functioning and success of the store. Success in this role often comes from a passion for fashion, excellent interpersonal skills, and the ability to adapt to changing market dynamics and consumer preferences.
Skills I have:
- Basic Canva graphic design
- Knowledgeable in Social Media Marketing (I manage my own business pages in Facebook & Instagram)
Choosing products, selecting style, sales marketing, retail store, answering online query, accepting online orders, book a third party delivery
Social Media Management- Updating product listings, descriptions, images, and prices on the e-commerce platform.
Inventory and Product Management- Product upload and removal.
Order Processing- Processing customer orders, preparing items for shipment, and coordinating with shipping carriers.
Customer Service- Inquiries and Support.
Marketing and Promotion- Managing sales, discounts, and promotional campaigns to attract customers and boost sales.
Analytical thinking, creativity, and technical expertise to drive successful advertising campaigns on the platform.
Develop a comprehensive social media strategy aligned with the company's marketing goals.