General Virtual Assistant Training
By completing this training I enhance my skill sets and become proficient in providing clients with a wide range of valuable services. We are equipped to effectively support clients' communication, marketing, social media, and design needs, contributing to their businesses' overall success.
Providing Front Office Services [ TESDA Online Program ]
This training equips me with the skills and knowledge necessary to handle various front-office tasks and ensure a smooth and professional experience for clients and customers. I learned how to effectively manage front-facing responsibilities, whether remotely or virtually, to create a positive first impression and enhance the overall customer experience. The training covers the following key areas:
Customer Service Skills
Appointment Scheduling and Calendar Management
Live Chat and Online Support
Visitor Management
Database Management
Multitasking and Prioritization
Confidentiality and Data Security
Inbox / Email Management
This training teaches how to efficiently handle email communications on behalf of clients. I learned how to categorize, prioritize, and respond to emails, ensuring that important messages are addressed promptly. I also learned techniques for organizing, archiving, and managing emails to maintain a streamlined inbox and improve overall productivity.
Lead Generation
This training equips me with strategies to identify and nurture potential leads for clients' businesses. I learned techniques for researching and sourcing leads, creating personalized outreach messages, and managing lead databases. This training empowers me to contribute to client growth by facilitating connections with potential customers or clients.
Email Marketing
In this training, we delve into the world of email marketing campaigns. I learned to create engaging content, design eye-catching templates, manage mailing lists, and utilize email marketing platforms effectively. I also gained insights into analyzing campaign performance metrics, optimizing subject lines, and ensuring successful email deliverability.
Graphic Design Using Canva
I undergo training in graphic design using Canva, a user-friendly design platform. I learned to create visually appealing graphics for social media posts, email templates, presentations, and more. This training covers basic design principles, choosing color schemes, and typography, and leveraging Canva tools to produce professional-looking designs that align with the client's branding.
Social Media Management
Comprehensive training in managing social media platforms for clients. I learned to create and curate content that aligns with the client's brand, schedule posts at optimal times, engage with followers through comments and messages, and analyze social media insights. This training equips me to maintain a consistent online presence and foster meaningful connections with the target audience.
Graduated
Bacoor National High School