2011
AB Mass Communications
University of Northern Philippines
More Info About Me
Hi, I am Jane. I’m a mother of two and I have experience with customer engagement work in a project-based company that later became a permanent job.
I am convinced that a person should never stop learning, as this is a never ending process that will help to develop professional skills. It is important for everyone to learn new skills as it makes them versatile, adaptable and helpful.
I am ready to do something new and exciting in which I have become interested in the field of freelancing. I am outgoing, dedicated, and open-minded. I am always open to challenges and feedback for growth. I am interested in long-term cooperation.
My Skills and Competencies
Real Estate
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2017
-
2019
[24]7.ai Philippines
(Customer Support Representative)
• Assisting customers from US through email regarding their purchases online.
• Completing cases of the online purchases according to the situation of the order (items and packages.)
• Calling delivery service companies for the whereabouts of the packages (UPS, FedEx and USPS)
2016
-
2017
Sitel Baguio
(Customer Support Representative)
• Assisting customers from US through email regarding their purchases online.
• Providing immediate action according to customer's request in line with the company rules m(reshipment or refund)
• Tracking packages by calling delivery service companies (UPS and FedEx)
My Services
Real Estate Virtual Assistant
Prospecting and finding property details such as location, features and amenities.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.