2000
High School
Holy Spirit School of Tagbilaran
More Info About Me
N/A
My Skills and Competencies
Real Estate Virtual Assistant (Receptionist)
Real Estate Lead Generation Specialist
Social Media Management
Data Entry
Content Creator
Certificates
×
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My Experience and Education
2021
-
2023
Riad Kheirredine
(Receptionist)
Welcoming guests and checking their details against their bookings
● Allocating guests their rooms and providing keys
● Answering phones from prospective customers and guests, taking messages and delivering them
● Completing administrative tasks such as filing and photocopying
● Responding to requests for help and information
● Providing concierge services, such as booking theatre tickets. arranging travel and providing information about
local amenities and attractions
● Preparing room bills and ensuring prompt payments
● Checking guests out, taking payments and returning deposits
January 2020
-
May 2021
Freedom Cash Offer
(Real Estate Lead Generator)
. Research and identify potential leads.
. Qualify leads by gathering information such as budget, location, property type, and timeline.
. Contact leads and introduce them to available properties and services.
. Follow up with leads to gauge interest and answer any questions.
. Maintain a database of leads and track progress in a CRM system.
. Attend networking events and establish relationships with potential leads.
. Collaborate with real estate agents and brokers to convert leads into clients.
. Continuously evaluate and adjust lead generation tactics to improve results.
2016
-
2020
Alphonso's Property in Casablanca
(Airbnb Property Manager)
. Manage and oversee all aspects of property listings on Airbnb platform
. Monitor and respond to guest inquiries, reviews, and booking requests in a timely manner
. Coordinate with housekeeping and maintenance staff to ensure that the property is clean and well-maintained at all times
. Conduct regular property inspections to identify any maintenance or repair needs, and address them promptly
. Set pricing and manage reservations to ensure optimal occupancy and revenue
. Develop and implement marketing strategies to increase bookings and drive revenue growth
. Provide exceptional customer service to guests, ensuring a memorable and enjoyable stay
. Resolve any guest complaints or issues quickly and effectively
. Maintain accurate records of all financial transactions, including revenue, expenses, and taxes
. Stay up-to-date with local regulations and compliance requirements, and ensure that the property is in compliance at all times.
May 2016
-
August 2016
Lead Investment Group
(Accounts Sales Representative)
Prospect and qualify new sales leads
● Schedule meetings and presentations with prospects
● Create, plan, and deliever presentations on company products
● Track all sales activities in company CRM system and keep current by udpating account information regularly
● Communicate customer and prospect product pain points to appropriate departments
● Maintain a well-developed pipeline of prospects
● Develop strong, ongoing relationships with prospects and customers
● Meet and/or exceed quotas
● Coordinate with other team members and departments to optimize the sales effort
January 2016
-
May 2016
ChamiPhone Group Casablanca
(Appointment Setter)
● Identifying the needs of a potential client
● Generating interest in your product or service
● Keeping records of potential clients' information and activity in CRM
● Participating in Sales meetings and stand-ups
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Real Estate Lead Generation
Generate leads that can be converted into actual clients who are interested in buying, selling or renting properties.