2016
High School (K+12) / NA
San Roque National High School
Nice to meet you!
I'm Jamie, and I'm here to make your life easier. I'm a virtual assistant who can take care of any task you need done, from scheduling appointments to finding the best deals on your favorite products and managing your social media accounts. If you're looking for someone who is reliable, efficient, and flexible, look no further. I love working with clients from all over the world--it's so exciting to meet people from different backgrounds and cultures!
I have a 4 years of experience working as a Customer Service Representative at a couple big BPO companies that handles international accounts. My experience has given me valuable skills in customer service, including excellent typing speed, strong computer skills (MS Office), and exceptional organizational and communication skills. I am new to virtual assistant job, but I hope to be able to help you with your business. You can be assured that my utmost goal is to provide the best possible service for you, so that we can work together for a long time.
My Skills and Competencies
Customer Service
Social Media Management
Email and Calendar Management
Certificates
×
![]()
My Experience and Education
2022
-
2022
Enshored (PURLOS)
(Chat Support)
Providing assistance to students with their inquiries about their studies, school amenities, and supplementary student resources, I am ensuring that students are correctly registered at their selected College.
2019
-
2020
Teletech (DoorDash)
(CSR)
The responsibilities of this position include verifying customer orders, assisting customers with inquiries and concerns regarding the restaurant's menu, and addressing customer complaints.
2018
-
2019
VXI Global (AT&T)
(CSR)
As a customer service representative, my duties include helping customers understand their monthly bills, providing basic technical support, assisting with billing concerns, giving service and product knowledge, and upselling mobile postpaid plans.
My Services
Customer Service
Resolving customer issues, providing product and service information, and handling customer complaints.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Scheduling and Calendar Management
Manage resources and appointments, keep track of meetings and tasks, set reminders and alerts, plan and organize events,