Bachelor of Science in Accountancy
The National Teachers College - Manila
24 years old. I am an Accounting undergraduate. I am currently an IT Service Desk Technician, my job role involves resolving technical issues of the client’s users over the phone. I am highly organized, good communicator and a critical thinker. I believe in working smart, not working hard.
The National Teachers College - Manila
As an IT Service Desk Technician, my responsibilities include troubleshooting technical issues faced by the client’s users and provide relevant and timely resolution, educate user on do’s and don’ts on how to maintain the company’s computer health, assist users on login issues and requesting access.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.