May 14, 2010
Associate Hospitality Management
University Of San Jose-Recoletos
More Info About Me
Technologically savvy and goal-oriented administrative assistant. Driven and motivated to help organizations thrive. Skilled in prioritizing and completing task independently. Extensive experience with Microsoft Office, Canva, Trello, Wordpress.
My Skills and Competencies
Calendar Management
Administrative Skills
Graphics Design using Canva
Critical Thinking Skills
Negotiation Skills
Driven and Motivated
Sports Enthusiast
Troubleshooting Skills
Leadership Skills
Digital Marketing
Certificates
×
![]()
My Experience and Education
May 15, 2021
-
September 25, 2024
Core Studios, Ltd. (Sydney, AU)
(Virtual Administrative Assistant)
Provided administrative assistance to the executive, ensuring seamless operations.
Scheduled and coordinated staff and student appointments, utilizing project management tools like Trello to optimize workflow.
Maintained and utilized CRM tools to strengthen client relationships and improve client satisfaction.
Monitored and managed emails, responding promptly to key inquiries and acting as a gatekeeper to ensure critical information reached the executive in a timely manner.
Answered phone calls, addressing inquiries and efficiently handling complaints to maintain positive client relations.
Key Achievements:
Streamlined the operations by ensuring that appointments were smooth and schedules were followed
Improved client satisfaction to 15% through effective communication between clients and executives
Oct 12, 2021
-
June 15, 2022
GiGi Trends, Co. (IL, USA)
(Social Media Marketer)
Developed and executed content strategies to engage audiences and promote brand visibility across social media platforms
Created, scheduled, and managed posts tailored to each platform’s audience and style.
Ran and optimized ad campaigns to maximize reach and ROI
Analyzed performance metrics to refine strategies and improve engagement and conversions.
Stayed updated on social media trends and platform updates to maintain relevance and leverage new opportunities.
Key Achievements:
Increased sales by 20% through consistent and positive customer satisfaction
Reduced after-sales complaint by 25% by establishing authentic and convenient touchpoint with the customers
October 20, 2014
-
April 30, 2016
Planet Sports, Inc. (Philippines)
(Sales Representative)
Presented Planet Sports Inc. products and services to prospective clients, effectively communicating key features and benefits to meet customer needs.
Engaged in consultative selling, listening to client requirements and providing tailored solutions to build trust and encourage sales.
Discussed terms, pricing, and promotions to maximize value for clients while maintaining company profitability.
Closed deals through persuasive negotiation and relationship-building skills, consistently meeting or exceeding sales targets.
Key Achievements:
Increased sales to 30% by maintaining high customer satisfaction through consistently demonstrating measurable and visible results
Achieved rewards and recognition by being a consistent Top Sales Representative
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Administrative Assistant
Provided administrative assistance to the executive, ensuring seamless operations.