Bachelor of Science in Civil Engineering
Asian Development Foundation College
Accountancy and Business Management Strand
Senior High School Graduate
Hi, I’m James, a dedicated Virtual Assistant specializing in Social Media Management. With 6 months of hands-on experience, I’ve developed a keen eye for creating compelling graphics, engaging captions, and strategic hashtags that resonate with audiences. I’m skilled in scheduling and managing posts across platforms using GHL and Buffer, ensuring consistent and timely content delivery.
My goal is to help businesses enhance their online presence and connect with their target audience through effective social media strategies. Whether you need help with content creation or social media scheduling, I’m here to assist you every step of the way.
Asian Development Foundation College
Senior High School Graduate
Created Engaging Graphics through Canva -
Enhanced Captions and Hashtags -
Scheduled Posts through Buffer / GHL -
Video Editing of Reels -
Inbox Management -
Pitching of leads -
A customer service representative for a telecommunications company called Optimum/Altice.
Advised customers via chat and email, addressing inquiries - and providing information about their orders
Effectively communicated product details and resolved - customer concerns, -enhancing overall customer experience
Demonstrated strong written communication skills and a - customer-centric -approach to support
- Recorded and organized information on a weekly basis, ensuring accurate and timely
data entry
- Managed the proper input of weekly expense reports and donations into the company's
system
- Managed the proper input of weekly expense reports and donations into the company's
system
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.