BS Computer Engineering
Colegio de Kidapawan
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Colegio de Kidapawan
Encode individual information to the system’s database.
Maintain and update system’s database of individual details on registered program.
Upload documentary attachments for every individual on the database.
Verify correctness of information on database.
Extract or export to Excel the records from system’s database if needed.
- Assist in the provision of support, maintenance, and troubleshooting of standalone and networked PCs, software, workstations, and peripherals.
- Ensures the Internet/LAN connectivity of the workstations/ clients are connected to the network
- Assist in the network cabling/LAN installation/ maintenance in various DA RFO 10 offices
- Assist in the conduct of periodic preventive maintenance support for hardware and other ICT resources
- Provide helpdesk support for network services, operations and utilization;
- Provide technical assistance in the operations of audio visual equipment and other ICT resources during the conduct of meetings, seminars, and workshops.
- Provide technical support for hardware, software, and network issues via phone, email, or in person.
- Diagnose and resolve issues related to computers, printers, software applications, and networking problems.
- Perform regular maintenance on computer systems and ensure proper installation and configuration of software and hardware.
- Install and configure operating systems, software applications, and updates as needed.
- Assist with network troubleshooting, including connectivity issues, and maintain VPN access for remote users.
- Document troubleshooting steps and solutions in the company Job Order form.
- Maintain detailed records of issues and resolutions for future reference.
- Educate users on proper IT practices and assist in training staff on new software or
hardware.
- Track and manage IT equipment, including hardware, software, and licenses.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.