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B.A in Political Science
Adamson University
My Skills and Competencies
Social Media Management
Executive Assistant
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
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2024
Accenture
(CSR for 1 yr and currently a Claims Management Associate)
A Claims Analyst in the Healthcare field processes medical claims by verifying and updating information about submitted claims and reviewing the work processes required to determine reimbursement.
2020
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2021
Sitel
(Technical Support Representative, Sitel)
Analyzes, looks into, and fixes user issues with software and printers. Answers customer questions about connectivity, printing, and related issues via support calls, chats, emails, and/or other forms of communication.
2019
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2020
Sitel
(Customer Service Representative, Sitel)
Representatives coordinate and take care of the billing details of the organization's customers. The job includes issuing invoices, handling payments, answering queries from customers, updating financial records, promoting products, giving instructions, updating bill status, giving necessary guidance and information, and solving billing issues.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Executive Assistant
Professional responsible for managing the schedules and communications of key executives in their company.