2012
Bachelor of Science and Hotl and Restaurant Management
Holy Cross of Davao College
More Info About Me
I am already 30 years old, married with one son. I have already experience with CSR and sales. For 3 years, I have been an ESL teacher too. Right now, I want to enter to a different industry wherein I can acquire new sets of skills and hopefully I can also get more opportunities to grow and maximize my full potential. With my free time, I like travelling, singing, listening to music and try home-made recipes which my family can also enjoy.
My Skills and Competencies
Customer Service
Appointment Setter
E-commerce VA
Data Entry
Certificates
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My Experience and Education
2019
-
2022
51talk
(ESL Teacher)
• Preparing lesson plans in accordance with students' learning needs.
• Designing and presenting educational material.
• Tailoring lessons to accommodate differences in learning style and speed
• Evaluating students' progress.
• Teaches different lessons - Phonics, Grammar, Conversational English, Business English, IELTS, and Free conversations
2018
-
2019
BPI-PHILAM
(Bancassurance Sales Executive)
Handles all queries of customer through phone calls and personal interaction
• Setting- up of appointments for requested services
• Handling customer complaints and concerns
• Designs programs which can help to sustain our UNITS RECEIVED target
(UR) per day (46 units)
• Sells available operating hours to hit our sales target for GENERAL JOBS
(GJ) – 7.6 MILLION.
• Sells extended services of Ford Group Philippines such as Premium
Extended Warranty & Scheduled Service Plan
• Generates monthly report for after service follow-ups
2015
-
2018
Ford Davao
(Customer Service Representative/ Receptionist)
Handles all queries of customer through phone calls and personal interaction
• Setting- up of appointments for requested services
• Handling customer complaints and concerns
• Designs programs which can help to sustain our UNITS RECEIVED target
(UR) per day (46 units)
• Sells available operating hours to hit our sales target for GENERAL JOBS
(GJ) – 7.6 MILLION
• Sells extended services of Ford Group Philippines such as Premium
Extended Warranty & Scheduled Service Plan
• Generates monthly report for after service follow-ups
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products & services by developing copy for websites, social media, marketing materials.