MAPUA MALAYAN DIGITAL COLLEGE
Bachelor's of Science in Information Technology major in Marketing Technology
Sanston Academy, Texas, USA
Senior High School Degree (2nd Honor)
You can call me Jaja — a focused, reliable, and goal-driven Virtual Assistant with a background in business operations, customer service, and digital marketing. I started managing our family’s food business in 2020, where I gained hands-on experience in handling daily operations, customer communication, and content creation. That experience sparked my interest in online work and helped me develop the discipline and work ethic I apply to every project.
Over the years, I’ve also run small online shops, selling everything from physical products to digital goods. I’ve learned how to engage with customers, create effective product listings, and use social media to drive results. I enjoy working behind the scenes and making sure everything is organized, clear, and running smoothly.
I’ve also worked on improving my skills in admin tasks, communication, and content creation — all essential in the virtual assistant field. I work best in a calm, focused environment where I can be creative, stay organized, and deliver quality work on time.
As someone who values consistency and professionalism, I’m committed to helping clients save time, reduce stress, and grow their business. I'm looking forward to building long-term working relationships and being part of a team that values trust and results.
Bachelor's of Science in Information Technology major in Marketing Technology
Senior High School Degree (2nd Honor)
Managed the Etsy shop including product listings, descriptions, pricing, and SEO optimization to increase visibility and sales.
Responsible for researching and collecting business information, identifying qualified leads, and building prospect lists based on specific client criteria. Gathered and verified company names, contact details, and decision-maker information to ensure accurate and organized data. Maintained and updated lead databases, supported outreach efforts by providing targeted lists, and ensured alignment with the client’s ideal customer profile. Handled multiple research tasks under tight deadlines while maintaining high attention to detail and professionalism.
Lead cross-functional teams in developing and executing strategic marketing plans, drive brand growth through impactful campaigns, analyze market trends, ensure measurable results, and oversee brand development.
Specialize in creating and curating engaging content, fostering community engagement, analyzing platform performance metrics, developing and executing comprehensive content strategies, and staying updated on social media trends.
Responsible for efficiently managing office operations, maintaining accurate data records, scheduling and coordinating meetings, creating and managing documents, providing administrative support, handling communications, and maintaining office organization
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Find potential clients or customers through online research and organize data for outreach.
Organize inboxes, reply to emails, set filters/labels, and schedule follow-ups.
Creating simple yet professional graphics using Canva for social media posts, product mockups, digital downloads, and pr