BSBA- Management
Jose Rizal University
Greetings! My name is Jaizelle Anne Buhay, a corporate dropout who decided to pursue freelancing, and after helping my sister run their business for a couple of months, I acquired more experience and expanded my knowledge of business.
Despite having no years of experience in the virtual assistance industry, I am enthusiastic to unlock new skills. I have a strong work ethic and am dedicated to providing excellent service to my clients. And I'm confident that I can help you grow your brand and improve your internet presence, whether you run a small business or are a creative entrepreneur.
Jose Rizal University
1. Collation of eCommerce Campaign Proof of Performance from vendors counterparts to enable GR posting
2. Preparation of Monthly summary sheet of invoices to enable GRIR posting
3. Coordinating with vendors for the file needed to expedite the payment process
4. Attend the weekly drumbeat
1. Prepares all supporting documents required for billing
2. Provides complete and timely reports and updates based on set deliverables and deadlines with Sales Manager.
3. Assist Account Coordinator for item related concerns received from accounts daily
4. Assist in all customer related events or activities initiated by and/or for the company
5. Establishing filing and documentation of the encoding system of account and other official and business related records
1. Properly escalating unresolved queries to the next level of support
2. Providing first level contact and convey resolutions to customer issues
3. Follow-up and update customer status and information
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.