Bachelor of Science in Hotel and Restaurant Management
Northeastern College
Hi! I’m Jairene Lamug, your reliable and results-driven Virtual Assistant. I help business owners, entrepreneurs, and busy professionals handle their day-to-day tasks so they can focus on growing their business.
Before stepping into the virtual assistance world, I served as a Customer Experience and Department Manager for over a year. In this role, I not only oversaw in-store customer satisfaction but also managed the store’s official page, created content, implemented marketing strategies, and engaged with customers daily. This experience allowed me to build strong skills in leadership, digital marketing, team training, and operational management. It also sharpened my ability to solve problems quickly and ensure smooth business operations, skills I now bring to my clients in the digital space.
I’m trained in a variety of administrative tools and online platforms, enabling me to assist with scheduling, email and file management, social media support, research, and other essential tasks. I value organization, clear communication, and reliability, and I take pride in delivering results that meet high professional standards.
When you work with me, you’re not just hiring a VA , you’re gaining a dedicated partner who will help you stay organized, save time, and reduce stress. My mission is simple: to make your work life easier, more efficient, and more productive.
Let’s work together to turn your goals into results!
Northeastern College
As a Customer Experience Department Manager, I ensure our customers have the best experience both inside the store and online. I manage the store’s official page by creating content, engaging with our audience daily, and responding to customer feedback. My role bridges the in-store service experience with our digital presence, strengthening customer loyalty and brand connection.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.