Hey I am Jaimae

More Info About Me

As Simon Sinek's “Free Bagel” story taught me, we have the power to choose where we focus our attention. With that in mind, I approach my work with a determination to find solutions and a belief that every challenge can be overcome.

With over 5 years of experience in administrative assistance and client services, I have honed my skills in process improvement, root cause analysis, and problem-solving. I take pride in performing tasks to a high standard and developing and improving team trackers for future reference. My proficiency in maintaining accurate client accounts, responding to emails, managing calendars, and monitoring action plans with precision and attention to detail has consistently earned positive feedback from my clients and colleagues. I also thrive in collaborating with teams to raise issues and find creative solutions.

Beyond my technical skills, I am passionate about coordinating projects, facilitating training, and publishing work instructions. I have presented reports to management and maintained meticulous records to ensure the success of our team. Additionally, I have experience in dispatching tickets, conflict resolution and delivering top-notch customer service and support to clients and internal departments through phone, email correspondence and live chat.

Inspired by Mel Robbins' “5-Second Rule,” I have learned to take the first step towards my goals within 5 seconds, overcoming self-doubt and procrastination. I am dedicated to using my skills and passion to help businesses achieve their goals and vision. As a growth mindset advocate, I am continuously seeking out opportunities to expand my knowledge and skills, ultimately driving personal and professional growth.

Let's connect and explore how we can work together towards success.
Remember, everything in life is a cycle - there's always something new to LEARN, something old to UNLEARN, and something to RELEARN. This is how we grow and thrive!