2018
Bachelor of Science in Hotel and Restaurant Management
Rizal Memorial Colleges
More Info About Me
You can call me “Jah” for short. I’m an experienced technical support representative who previously worked in the BPO industry. Goal-oriented, organized, and well-disciplined individual. I can also manage multi-tasking and loves challenging assignment in order to broaden my experience in communication skills in an effective manner. I own a small business that caught my attention to learn how SMM works and to be able to explore the freelancing world too.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2019
-
2022
Alorica Teleservices, Inc.
(Technical Support Representative)
Customer support / technical support taking inbound calls for RingCentral account.
2018
-
2019
Teleperformace Phillipines, Inc.
(Technical Support Representative)
Taking inbound calls for Comcast Account.
2016
-
2017
SSI Philippines, Inc.
(Market Research Interviewer)
Conducting research/ surveys thru outbound calls.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.