2013
Bachelor of Science in Hotel and Restaurant Management
Colegio de San Juan de Letran- Calamba
More Info About Me
Jaezel began her freelance career with the intention of working hand-in-hand with clients and helping businesses grow and endure. In her ongoing work as an Amazon virtual assistant, she has demonstrated skills acquired in her series of Product Research training as well as Amazon Administrative training equipped with determination to perform great at every task assigned to her.
As a result, she was given awards and certifications throughout her learning journey, which helped her advance to a
new position after working with the client for three months. She is also a professional experienced Customer Service Representative who is committed to solving and educating customers to the business protocols.
Jaezel intends to broaden her skill set while exceeding the demands of her clients. She works with minimal supervision and takes pride in her performance with the company.
She is a dedicated team player, has excellent time management, trustworthy, highly organized and has great attention to details.
Competent Skills for the job:
✅Customer Service
✅Data Entry
✅Calendar Management
✅Email Management
✅Administrative Support
✅E-commerce Administrative Support
✅Online Research
✅40 WPM with 99% accuracy
✅Amazon FBA Product Research
✅Analysing Keepa Graph
Tools I am familiar of:
✅Google Sheets, Google Docs, Google Drive, Gmail
✅MS Office: Microsoft Word, Microsoft PowerPoint
✅Trello, Slack, Discord, WhatsApp
✅ E-Commerce(Amazon)- Keepa, SellerAmp; BuyBot Pro; Jungle Scout; Sellerboad, MyProfit Protector Pro
✅Chat GPT, Bard
✅Canva
✅Salesforce
✅Social Media: Facebook, Instagram
I am just one invitation away:
Skype: jzllacsao
Email: jaezel.ena.lacsao@gmail.com
Curriculum Vitae: Click here
My Skills and Competencies
Client Support
Amazon Virtual Assistant
Certificates
My Experience and Education
October 2022
-
2023
Online Rhino Ltd
(Amazon Virtual Assistant)
-Inventory Management
-Seller Central Account Management
-Account Violations
-Leads Checker
-Purchasing leads (Online Arbitrage)
-Replens Product Sourcing
-Repricing
-Amazon Reimbursement
-Supplier Refund
2021
-
2023
LizardBear Tasking, Inc.
(Customer Service Representative)
- Responsible for handling and solving customer inquiries in an accurate and respectful manner measured by different performance metrics
- Ensures that all chats are handled professionally based on the client's quality guidelines
- Keep business and clients information confidential
2019
-
2021
Vatos Urban Tacos, Inc.
(Assistant Dining Manager)
- Coordinates and takes part in daily activities to achieve Sales Targets with Head Managers
- Ensures and assists the smooth operations of the front of the house and provides guest service satisfaction
- Promptly reports to the direct Head Manager of any issues that may affect store operations
- Assists in the purchasing of raw materials from the suppliers
2017
-
2019
Dairy Queen
(Shift Manager)
-Assists Restaurant General Manager in business operations
-Ensures guest service in all areas meets the company standards
-Responsible for the training and development of team members
- Effective workforce schedule based on daily business demands
-Assists and does proper forecasting of weekly stocks based historical sales
My Services
Amazon Virtual Assistant
Let's make your business thrive! From reviewing deals to purchasing up to inventory, let me do that for you
Client Support
Driven to provide 100% satisfaction to my clients. I love dealing with customers & providing solutions to their prob
Testimonials
Amazon Product Researcher Feedback
"Jaezel was a pleasure to have as part of the Go2Products team. In our industry (Amazon reselling) there’s a lot to learn, and she didn’t shy away from the challenge. From Day 1 she was inquisitive, curious, and eager to learn- traits that are essential to succeed in any line of work.
She exceeded my expectations in her ability to source profitable products, and was able to consistently hit her spend targets during the internship. "
Amazon Virtual Assistant
"I have been so impressed with your abilities since joining that it makes sense for me to promote you as I know you will be more than capable rather than trying to find a purchasing manager. Hopefully this is something you are interested in? Happy Holidays."