2005
Bachelor of Science in Nursing
San Pedro College
More Info About Me
Skilled virtual assistant with a results-oriented approach. Known for exceptional organization, problem-solving, and communication skills. Proven track record of enhancing customer satisfaction.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
-
2023
Rich Realty Investments
(Real Estate Cold Caller / Lead Manager)
Reach out to homeowners through cold calling to identify potential sellers interested in selling their houses.
2019
-
2020
Sutherland Global Services
(Combined Billing Specialist)
Provide exceptional customer service by promptly addressing their billing, service, and payment concerns with a high level of professionalism and attention to detail.
2015
-
2019
Ibex Global
(Customer Support - Billing & Sales Specialist)
Provide prompt and courteous assistance to customers, demonstrate strong problem-solving skills by performing basic troubleshooting, identifying and resolving issues efficiently, and ensuring customer satisfaction.
My Services
Appointment Setter
Contact leads, set appointments, and maintain schedules to help businesses connect with potential clients.
Data Entry
Accurately input, update, and maintain data in systems to ensure information is complete, organized, and error-free.
CSR
Assist customers by resolving inquiries, providing support, and promoting products to ensure satisfaction.
Cold Caller
Conduct cold calls to potential clients, build interest, and set appointments for the sales team.