Bachelor of Science in Hotel and Restaurant Management
Colegio de San Juan de Letran, Intramuros, Manila
I am Jade and I am 27 years old. I graduated with the degree of Bachelor of Science in Hotel and Restaurant Management at Colegio de San Juan de Letran, Intramuros, Manila. In 2017, I started working at Kuya J Restaurant Harisson Plaza branch as Salad Dessert Maker/ Food Dispatcher then in 2019, I was promoted as Shift Manager (Back of House) until 2020. On September 2022, I enrolled at ProVA Philippines as a general virtual assistant apprentice to jump start my career as a full time virtual assistant.
Colegio de San Juan de Letran, Intramuros, Manila
I created a social media page particularly Facebook for our business named ''M&M Clothing" where in we sell pre-loved clothes, skirts, and dresses and overruns tops such as Shein, Bershka and Zara together with my 2 sisters. I create, manage or delete posts and more of the page. I also respond to the direct messages of the potential buyers, review and respond to comments, remove unwanted comments and report activity. I also create, and manage ads and lastly, I can also see how the page, content and ads perform.
I utilized Facebook ads manager to sell our pre-loved and overruns clothes with a budget of PhP 103.00 per day. It reached 1,504 people per day and it was converted to engagement wherein they like and follow our page until the customers messaged us to inquire about our items and later on bought the same.
I am in-charge of overseeing the business operations during my shift (Front of House and Back of House). I delegate tasks, resolve problems, and make sure that everything goes smoothly for everyone during my work shift, including stocking inventory all day long until closing down at night.
I am in-charge of preparing/making desserts and salads, dispatching foods and see to it that it is garnished well and free of smudges. I also communicate orders and information between the front of house and back of house, making sure that food is cooked in the right order, quickly and presented to the customer as beautifully as possible.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Execute campaigns that deliver business value in leads, purchases, downloads and even awareness through a data-driven ap