2011
Bachelor of Science in Hotel and Restaurant Management
University of San Carlos
Know More About Me
Hello! I'm Jade Alexis P. Balce, but you can just call me Jade. I'm 35 years old and proudly based here in Cebu. When I'm not focused on my professional pursuits, I'm busy being a dedicated wife and a mom to our one wonderful kid!
I have built a robust foundation in the Virtual Assistance industry, having been personally trained by a professional with 15 years of industry experience. This specialized mentorship, combined with my past roles, has given me proven expertise in data entry and customer service across multiple platforms.
I have equipped myself with the following tools, platforms, and applications to get things done in a timely and accurate manner. I am passionately committed to delivering excellent service. I can easily follow instructions and work with less to no supervision at all. I am a street smart who loves to figure out things by myself with the help of Google and other tools. I am also flexible in dealing with tasks and can do multitask.
My Skills and Competencies
Graphics Designer
Data Entry
Content Creator
Customer Service
Certificates
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My Experience and Education
February 2019
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May 2022
Amicassa Process Solutions, Inc.
(Sales Documentation Lead (Team Lead))
• Data Entry
• Maintain and Update Data
• Generate Monthly and Weekly Reports
• Oversees Team Production and Operations
• Customer Service
September 2016
-
March 2018
Metro Retail Stores Group Inc.
(Leasing Supervisor)
• Source tenants
• Review and present application of tenants to management
• Prepare and present weekly report
• Review contracts
• Do ocular visits to assigned stores
• Preparation and sending of billings
• Assist tenant from application to opening of their store
March 2014
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September 2016
Shopping Center Management Corporation
(Leasing Assistant)
• Admin and clerical works
• Route documents to signatories
• Maintain database of tenants
• Prepare data for reporting
• Keep records of tenants
• Endorse application of prospect tenant for approval
May 2011
-
October 2011
Shangri-La’s Mactan Resort and Spa
(F&B Service Associate)
I was assigned in the Pool & Beach Bar. Take orders, serve food and drink, reception.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community
Data Entry / Web Researcher
Skills in data entry, analysis, and cleaning. Quick learner, excellent time management, and committed to client success.
Graphic Design
Utilize Canva for rapid visual design of promotional materials, ensuring strict adherence to brand guidelines.