Hey I am Jackie

Your Best Choice for a Virtual Assistant, ME!

Looking for an expert who can handle tasks with precision, efficiency, and a touch of excellence? Look no further! As your dedicated virtual assistant, I bring a unique blend of skills and qualities that make me the best choice for your business needs.

With a commitment to confidentiality and a dedication to meeting deadlines, I guarantee the utmost professionalism and integrity in handling your sensitive information.

So, why settle for anything less than the best? Choose me as your virtual assistant, and together, we will achieve new heights of productivity and success. Let's make your business thrive!

Jackie Salagubang Urquico
Mabalacat City, Philippines
Freelancer
View Work Hire Me

My Skills and Competencies

Social Media Management
SEO / Content Writer
Data Entry
Bookkeeping

Certificates

General Virtual Assistant
Search Engine Optimization
Advanced MS Excel

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2020
Bachelor of Science in Civil Engineering

Holy Angel University Angeles City

January 2023 - June 2024
Confidential - construction consultant based in HK
(Data Entry / General Virtual Assistant)

• Create and manage excel spreadsheet that contains large amount of data
• Pivot Tables & Vlookups
• File Management
• MS office and Google Suites
• Management of Linkedin account for updates and engagement

January 2024 - June 2024
Mirai - Based in Lombok Indonesia
(General Virtual Assistant)

• Responsible for the monthly tracking of the company's expenses (database in excel)
• General admin tasks
• Managing company's social media account (Facebook and Instagram)
• Facebook group management (Checking potential clients and creating engagements)

Sept 2022 - June 2023
The University of Hong Kong
(Part time Research Assistant)

• Data Entry
• Data Management
• Quantitative and Qualitative Survey (Via Zoom & Face to Face)
• Transcription of Audio
• Translation

March 2022 - May 2023
HKUst - Based in Hong Kong
(Data Entry Specialist / Virtual Assistant)

• Perform data entry tasks such as inputting information into databases or spreadsheets
• Verify accuracy of data by comparing it to source documents
• Organize and maintain electronic and hard copy filing systems
• Update and maintain databases with new or updated information
• Retrieve data from databases or electronic files as requested
• Generate reports and perform data analysis as needed
• Ensure confidentiality of sensitive information
• Follow data entry procedures and guidelines to ensure accuracy and efficiency
• Collaborate with team members to achieve department goals
• Handle other administrative tasks as assigned

October 2022 - February 2023
Confidential - company based in US
(Bookkeeper)

• Maintain accurate and up-to-date financial records using QuickBooks software
• Prepare and process invoices, payments, and receipts
• Generate financial reports, such as income statements and balance sheets, on a regular basis
• Monitor and track expenses, ensuring they are properly categorized and recorded
• Assist in the preparation of financial statements and tax filings
• Conduct periodic audits of financial data to identify any discrepancies or errors
• Collaborate with other team members to ensure accurate and timely financial reporting

February 2022 - October 2022
Confidential - company based in US
(SEO EXPERT / Content Writer)

• Develop and implement SEO strategies to drive organic traffic to websites
• Conduct keyword research and analysis to identify target keywords and optimize website content
• Optimize website structure, meta tags, and URL structure for improved search engine visibility
• Monitor and analyze website performance using tools like Google Analytics and Search Console
• Identify and resolve technical SEO issues that may impact website rankings
• Stay updated with the latest industry trends and algorithm changes to ensure best practices are followed
• Collaborate with content creators to develop and optimize high-quality, keyword-rich content
• Conduct competitor analysis to identify opportunities and strategies for improvement
• Track and report on SEO performance metrics, such as rankings, traffic, and conversions
• Continuously optimize and improve SEO strategies based on data and insights

December 2021 - August 2022
TNG (Asia) Hong kong
(Customer Service Associate)

• Inbound and Outbound call assistance
• Provide exceptional customer service by addressing customer inquiries, concerns, and complaints
• Assist customers with product or service selection and provide recommendations
- Process customer's remittances
• Handle customer escalations and resolve issues in a timely and professional manner
• Maintain accurate and up-to-date customer records and account information
• Collaborate with cross-functional teams to ensure customer satisfaction
• Stay knowledgeable about company products, services, and policies
• Upsell and cross-sell products and services to customers
• Follow established customer service procedures and guidelines
• Meet or exceed individual and team performance targets and goals

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

SEO Specialist

Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.

Facebook Ads Manager

Develop, manage, and optimize Facebook ad campaigns to achieve targeted goals and maximize ROI.

Bookkeeping

Maintain accurate financial records, reconciling transactions, and generating financial reports.

Data Entry

Accurately input and organize data into a computer system, ensuring data integrity and efficiency.

Administrative Support

Manage email correspondence and databases, schedules, organize and maintenance of calendars and files.


Works

Data Entry Specialist / V...

Social Media Manager

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Mabalacat City,
Philippines


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