2016
BS in Hospitality Management major in Culinary Arts
EARIST
Who am I
I'm thrilled to introduce myself as an aspiring virtual assistant ready to embark on a journey of supporting businesses and professionals in achieving their goals.
I am seeking opportunities where I can share my knowledge and skills. My goal is to achieve client satisfaction. I can do Lead Generation, Admin Task, Data Entry, I will try to make your objective successful with my Lead Generation service.
My journey into the world of virtual assistance stems from a deep passion for organization, efficiency, and helping others succeed. I've always had a knack for juggling multiple tasks, managing schedules, and finding innovative solutions to challenges.
I believe that being a virtual assistant is not just about completing tasks; it's about forming partnerships and providing a helping hand to businesses and individuals seeking to streamline their operations. I am committed to offering professional, reliable, and adaptable support tailored to the unique needs of each client.
Why Choose Me?
Dedication: I am passionate about my work and am dedicated to delivering high-quality results.
Communication: Clear and effective communication is at the core of my services. I'm here to listen to your needs and provide timely updates.
Adaptability: I thrive in dynamic environments and am quick to adapt to new tasks and challenges.
Confidentiality: I understand the importance of handling sensitive information with the utmost discretion and confidentiality.
Problem-Solving: I enjoy finding creative solutions to problems and streamlining processes for efficiency.
Let's Collaborate!
I am excited about the prospect of working together and contributing to your success. Whether you need assistance with administrative tasks, customer support, or any other aspect of your business, I'm here to help you achieve your goals. Let's connect and explore how we can make your professional life smoother and more productive.
Feel free to reach out to me at lopezivyrose18@gmail.com to discuss how I can tailor my skills to meet your specific needs. I look forward to the opportunity to work with you and be a part of your journey to success.
Thank you for considering me as your aspiring virtual assistant!
My Skills and Competencies
General Administrative Assistant
Social Media Management
Data Entry
Lead Generation
Fb Ads
Certificates
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My Experience and Education
2016
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2020
COAST REDWOOD MANAGEMENT SOLUTIONS, INC AND UNITED BRILLIANT ADMIN. AND MGMT. INC
(CUSTOMER SERVICE REPRESENTATIVE)
As a Customer Service Representative, I played a pivotal role in delivering exceptional guest experiences and ensuring the highest levels of customer satisfaction.
My role as a Customer Service Representative in a casino honed my interpersonal skills, problem-solving abilities, and capacity to work in a dynamic and fast-paced environment. I consistently contributed to a welcoming and enjoyable atmosphere for casino players, fostering loyalty and positive word-of-mouth for the establishment.
2020
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2021
CONCENTRIX
(CALL CENTER AGENT)
As a Call Center Agent at Concentrix, I played a vital role in delivering exceptional customer service and resolving inquiries efficiently.
My experience as a Call Center Agent has sharpened my communication skills, problem-solving abilities, and customer-centric approach. I consistently strived to provide outstanding service and contribute to a positive image of the company among its customers.
2021
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2022
JGO VENTURES
(BOOKKEEPER)
As a bookkeeper at JGO, I was responsible for maintaining accurate and up-to-date financial records.
Throughout my tenure, I consistently maintained the highest level of accuracy and confidentiality in financial record-keeping. My attention to detail and proficiency in financial software contributed to the efficient financial management of the company.
This experience enhanced my expertise in bookkeeping, financial analysis, and compliance, making me a valuable asset to any organization seeking a skilled bookkeeper.
2021
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2023
BIGBREW PRC MAKATI AND MURAKASI RAMEN HOUSE
(BUSINESS OWNER, GENERAL MANAGER AND SOCIAL MEDIA MANAGER)
I serve as the primary point of contact between the business and my customers, ensuring their needs and inquiries are addressed promptly and professionally.
I cultivate and maintain strong customer relationships, aiming to enhance customer loyalty and satisfaction.
Also, I actively listen to customer feedback, concerns, and suggestions, and relay this information to the whole team for process improvement.
2023
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2023
INSBOSS
(VIRTUAL ASSISTANT FOR INSURANCE-RELATED TASKS)
In my role as a Virtual Assistant for Insurance-Related Tasks, I provided crucial support to Insboss by efficiently managing various insurance-related responsibilities.
My experience as a Virtual Assistant for Insurance-Related Tasks equipped me with a strong understanding of insurance operations and the ability to provide efficient support in a remote work setting. I am well-versed in ensuring smooth insurance processes and enhancing client satisfaction through prompt and accurate assistance.
What I can Offer
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Lead Generation
I focused on identifying and qualifying potential leads for our business.
Administrative Support
Handling correspondence, data entry, and providing vital office support and ensuring the efficiency and productivity.
Facebook Ads Manager
I strategically planned, created, and optimized advertising campaigns on the Facebook platform.