Hey I am Ivy

More Info About Me

Over 6 years in the Business Process Outsourcing industry with experience in customer service, executive virtual assistance, and operations administration;
Led a team of virtual assistants, graphic designers, and web developers;
Meticulous and detail-oriented;
Extensive experience in executing a wide range of administrative duties, including but not limited to data management, phone etiquette, inbox and calendar management, CRM system management, and process improvement; and
Exceptional ability to support the day-to-day operations and facilitate communication

Ivy Rose Bargamento
Cebu, Philippines
ivyroseabargamento@gmail.com
Freelancer
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My Skills and Competencies

Executive / General Virtual / Personal Assistance
Graphic Design
Social Media Management
Data Entry
Seach Engine Optimization (SEO)

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2016
Business Administration - Banking and Financial Management

Cebu Institute of Technology

2019 - 2022
VA Platinum Pty Ltd
(Operations Admin Officer)

-Working closely with Success Managers, assisting them with the employee's concerns on timesheets, leaves, payroll disputes, and many more.
-Assisting operations team with daily administrative needs
-Managing the service mailbox
-Onboarding and offboarding employees' and relationship managers' data
-Managing phone calls

2017 - 2019
Virtual Assistants Xtra, Inc.
(Executive Assistant)

-Handling and supervising a team of virtual assistants, graphic designers, and web developers
-Managing the local business unit and liaising with suppliers on behalf of the business owners.
-Managing the petty cash fund and checking account
-Purchasing office supplies and settling company payables
-Screening job applications and conducting initial interviews
-Conducting new hire orientation and training

2016 - 2017
Teleperformance
(Customer Service Representative)

-Handling calls, concerns, and complaints about consumer mobile and internet billing
-Understanding the underlying needs and direct calls to correct departments such as sales and customer retention department

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Search Engine Optimization

Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google

Executive Assistance

Managing the schedules and communications of key executives in their company.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Cebu,
Philippines
Email :
ivyroseabargamento@gmail.com


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