2011
Computer Based Accountancy
ACLC College
More Info About Me
N/A
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2019
-
2025
Cognizant Philippines
(Credit Controller/ Accounts Receivable)
*Records Payments, Monitor Aging Receivables
*Follow up Overdue Payments,
*Reconcile Accounts,
*Evaluate customers Credit worthiness,
*Handles customer disputes,
*Reporting and Collections
2017
-
2019
TELUS International Philippines
(Quality Analyst)
*Analyze project requirements, specifications, and acceptance criteria.
*Conduct audits to verify adherence to quality policies.
*Collaborate with developers, product managers, and other stakeholders to resolve issues.
*Monitoring Reporting
2016
-
2017
Blank
(Customer Service Representative)
*Answering customer questions via phone, email, chat
*Resolving issues and ensuring customer satisfaction.
*Documenting customer interactions, updating accounts, and creating reports.
2012
-
2015
TATA Consultancy Service
(Customer Service Representative)
*Answering customer questions via phone, email, chat
*Resolving issues and ensuring customer satisfaction.
*Documenting customer interactions, updating accounts, and creating reports.
*Suggesting additional products or services based on customer needs (in some roles).
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.