Hey I am IvyLouise

Profile

I am a graduate of Business Administration and I have six years of experience in the HR field, with a solid foundation in the corporate setting. I also have a background in the BPO industry, which also trained me to communicate effectively, and equipped me with problem solving skills.

In my spare time, you’ll likely find me in my hobbies like crafting, singing, and traveling.

I’ve been fueled by passion to achieve best results in whatever I do. I have a positive mindset, a hardworking, and driven person who is motivated with challenges.

IvyLouise Cercado Diazon
Cotabato City, Philippines
Freelancer
Check my CV View Work Hire Me

My Skills and Competencies

HR Virtual Assistant
Customer Service
Social Media Management
Graphic Designer
Data Entry
Content Creator

Certificates

Bookkeeping with XERO and QUICKBOOKS
General Virtual Assistant
CERTIFIED HUMAN RESOURCE ASSOCIATE

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2015
Bachelor of Science in Business Administration Major in Financial Management

Notre Dame University
Best in Feasibility Study
Best Product Award
Service Awardee

2018 - 2024
LAMSAN GROUP OF COMPANIES
(HR Generalist / Employee Relations Officer)

Administering Recruitment process, compensation and benefits, training and development, Develop and administer progressive discipline policy and procedures.

2015 - 2016
TELEPERFORMANCE
(VIRTUAL ASSISTANT)

Customer Service Representative
Handles inbound and outbound calls and assist customers with their travel-related inquiries
Reservation and bookings - including flights, hotels, car rentals, packages and other services.

2020 - 2023
Beng's Prints and Crafts
(VIRTUAL ASSISTANT)

Social Media Manager
Optimize social media campaign to improve engagement, reach, and conversion rates across various platforms.
Analyze data, develop targeted strategies, create compelling content, and drive meaningful engagement on social media platforms to achieve campaign objectives and enhance brand visibility and reputation.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.

HR Virtual Assistant

Streamline the workflow for HR. Recruitment, Onboarding, Training, Compensation and Benefits, Performance Management.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Cotabato City,
Philippines


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