2013
Bachelor of Science in Information Technology
Our Lady of Fatima University
About Me
Hi! My Name is Ivy, I am a friendly, I am professional person and I am willing to learn and accept new ideas, punctual, honest, dedicated to work, trustworthy, hardworking, to do good well at my designated duty and can work under pressure with minimal supervision and will always improve and grow within the role. I also have excellent organizational skills and attention to detail, which will help me keep in track. This allows me to prioritize tasks effectively and ensure that all customers are taken care of quickly and with kindness! I also enjoy working with people passionate about the same things as me: the customer experience, excellent customer service, teamwork, and helping people improve themselves through skills training.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Curation
Social Media Strategy
Certificates
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My Experience and Education
2023
-
2023
PRO VA PH
(Trainee)
Freelancer
Data Entry
Social Media Management
2019
-
2023
HC Consumer Finance Philippines, Inc.
(Junior Credit Advisor)
1. Handles outgoing and incoming collection calls.
2. Collects overdue debts and inform clients about their payment duties.
3. Inform clients about the due amounts, due dates, contract details and clients duties.
4. Phone Collecting of overdue debts – suggest solutions to not paying clients and make agreement about payments.
5. Handle calls politely, professionally and assertively, provide accurate information.
6. Ensure Skip Tracing – searching of new contacts for uncountable clients through web
2022
-
2023
HC Consumer Finance Philippines, Inc. – Home Credit Ph
(Social Media Ambassador – Parttime)
1. Developing and implementing social media marketing strategies to achieve business goals, increase brand awareness, engage with target audiences,
2. Social media campaigns or promotions with other marketing initiatives.
3. Maintaining a consistent posting schedule.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.