BA History
Western Mindanao State University
Hi I'm Ivy Delasan your bubbly Virtual Assistant. Western Mindanao State University alumnus with a Bachelor of Arts major in History Degree. 24 years old and a stay at home mom. I worked as an Executive Assistant for a year in a private real estate. I am incharge for sales and billing and this includes payroll, answering clients inquiries, site viewing and documentary work such as recording clients monthly amortization, expense tracking, preparing contracts, deed of sales etc. I have extensive data entry skills particularly in Microsoft Excel and Google Sheet. I'd like to render my bookkeeping skills to my potential clients in order to help them grow their company/business.
Western Mindanao State University
Responsible for receiving payments for the monthly amortization of our clients, Securing important documents such as Land titles and deed of sales. I'm also taking calls for inquiries, setting a meeting for my former employer, making payroll, encoding letters, deed of sale, certificates, power point presentation, report of monthly expenses and income.
Promoting and selling Airline tickets to customers, providing information about flight schedules, ticket prices, booking reservation and issuing tickets for customers. Assisting customers with travel-related inquiries and providing exceptional customer service. Ensuring compliance with airline policies and regulations.
Answering and directing phone calls, emails and other correspondents to the appropriate person or department. Maintaining electronic and paper records, such as filing system, database and spreadsheets, drafting and editing documents, reports including presentations. Ordering and maintaining office supplies and equipment
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.